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TECHNOLOGY IN HEALTHCARE – Chatbots RESET: A Framework for Governing Responsible Use of Conversational AI in Healthcare (WEF)

When a new technology is introduced in healthcare, especially one based on AI, it invites meticulous scrutiny. The COVID-19 pandemic has accelerated the adoption of chatbots in healthcare applications and as a result, careful consideration is required to promote their responsible use. To address these governance challenges, the World Economic Forum has assembled a multistakeholder […]